Shipping Information

All iHierba orders are shipped directly from our warehouses to over 50 different countries.

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.


All iHierba orders are shipped out from our warehouses to your country by Air Freight.

The Estimated Delivery window provided by iHierba reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, customs hold, or any other unforeseen complications outside of iHierba’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

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